Privacy Policy

Information we collect

• Contact details you provide (name, email, phone, city) via forms, WhatsApp, or enrollment.
• Payment information processed by Razorpay — we do not store your card, UPI, or bank details ourselves.
• Information you choose to share in mentoring or program applications, including context about what you’re seeking help with.
• Usage data from the Mind Ur Mind App — reading speed (WPM), comprehension scores, and daily practice activity across the Sharp Brain 30-Day Program curriculum and other exercises.

How we use it

• To respond to inquiries and process enrollments and payments.
• To personalize coaching, mentoring, and program recommendations.
• To operate the Mind Ur Mind App’s progress-tracking and curriculum-unlock features.
• To send program-related communication, including WhatsApp messages you’ve opted into.

Free Reading & Memory Test

You can take the Free Reading & Memory Test without giving us any personal details — nothing is stored unless you choose to leave your WhatsApp number to receive your result.

• What we store (only if you leave your number): your first name if you give it, your WhatsApp number, and your test results (reading speed, Effective Reading Speed, retention, memory, your profile type, the passage language and the date).
• Why: to send you your result on WhatsApp, and we may contact you about the Sharp Brain 30-Day Program.
• Deleting it: message us on WhatsApp and ask us to delete your number; we’ll delete your number and test results.

Third parties we share data with

• Razorpay (payment processing for our own programs).
• Classplus (delivery of specific self-paced courses, where applicable).
• Supabase (our database and authentication infrastructure).
• Google (Google Analytics 4 — website measurement).
• Meta Platforms (Meta Pixel — measuring the results of our Facebook and Instagram ads).

We do not sell your personal data to third parties.

Cookies, analytics and advertising pixels

Our website uses Google Analytics 4 and the Meta Pixel to understand how visitors use the site and to measure the results of our advertising. These tools set cookies or similar identifiers in your browser and record events such as page views, clicks on WhatsApp or payment buttons, form submissions (not the form contents) and free tests completed.

This site uses the Meta Pixel (cookies) to measure the performance of our ads and to show relevant ads on Facebook and Instagram. You can control this in your Facebook ad settings.

If you arrive from a link with campaign tags (utm_source, utm_medium, utm_campaign …), we keep those tags in your browser for the current session and add them to the WhatsApp message or enquiry you send us, so we know which campaign brought you.

You can block or delete cookies in your browser settings, opt out of Google Analytics with Google’s browser add-on, and manage ad personalisation in your Facebook or Instagram ad preferences. The site works without these cookies.

Sensitive information

Where you voluntarily share information about your mental health, stress, or personal circumstances — for example, in a 1-on-1 mentoring application — this is used solely to prepare for your session and is not shared beyond the coaching team without your consent.

Data retention

We retain your personal data for as long as your account is active or as needed to provide the program you’ve enrolled in, and for a reasonable period afterward to meet our legal, accounting, and dispute-resolution obligations (including the records our Refund & Cancellation Policy requires). After that, we delete or anonymize it. You can request earlier deletion — see “Your rights” below.

Your rights

You may request access to, correction of, or deletion of your personal data by emailing info@mindurmind.org.in. We respond to all requests within 30 days.

Security

We use encrypted connections (HTTPS) throughout the site and app, restrict access to personal data on a need-to-know basis, and store data with Supabase and process payments with Razorpay — both maintain their own industry-standard security certifications and practices. No online service can guarantee absolute security, but we take reasonable, real measures to protect your information.

Contact

Questions about this policy: info@mindurmind.org.in or WhatsApp +91 95401 23161.